FYXLIFE TERMS OF SERVICE

1. Who We Are

FYX Technologies Pte Ltd is a company incorporated in Singapore in 2024. These Terms are governed by Singapore law. Any disputes may be resolved in the courts of Singapore, where permitted.

2. Who Can Use Fyxlife

Fyxlife is intended for:

• Adults aged 21 and above
• Users located in Singapore or India at the time of use

Fyxlife is not intended for individuals requiring continuous medical supervision or for managing urgent, unstable, or critical medical conditions.

Fyxlife does not provide emergency or crisis services. In an emergency, contact local emergency services immediately.

3. Nature of the Services

Fyxlife provides:

• Adaptive lifestyle and health guidance
• Personalized AI-driven insights
• Support from certified specialist doctors reviewing anonymized data

Fyxlife does not:

• Provide medical diagnosis
• Provide treatment or prescriptions
• Replace your existing healthcare providers
• Guarantee health outcomes
• Monitor emergencies or critical changes

You remain responsible for choices about your health.

4. Your Responsibilities

You agree to:

• Provide accurate and up-to-date information
• Use the Services for personal, non-commercial purposes
• Not interfere with or misuse the Services
• Maintain security of your WhatsApp account and mobile device

5. Data and Privacy

Your use of the Services is also governed by the Fyxlife Privacy Policy, which explains how your data is collected, stored, and used.

6. Communication Channels

Fyxlife delivers guidance primarily via:

• WhatsApp (through Twilio)
• The Fyxlife mobile app

Some capabilities may be available only in the app. Your carrier may charge messaging or data fees.

7. Intellectual Property

Fyxlife owns all rights to the Services, including:

• Software
• AI-driven logic
• Content and materials

You receive a limited, revocable, non-transferable licence for personal use. You may not copy, modify, distribute, or reverse-engineer the Services.

8. Service Changes and Availability

Fyxlife may modify or discontinue features to improve performance, address issues, or maintain security. We do not guarantee uninterrupted availability.

9. Disclaimers and Limitation of Liability

To the extent allowed by law:

• Services are provided "as is" and "as available."
• Fyxlife does not warrant any specific health outcome.
• Fyxlife is not liable for decisions you make based on the Services.
• Fyxlife is not liable for indirect, incidental, or consequential damages.

Nothing in these Terms excludes liability that cannot be limited under applicable law.

10. Health Data Safety (Specific Section)

• Fyxlife processes sensitive health information solely to provide the Services described.
• Medical reports, wearable data, and chat content are handled with strict access controls.
• Specialist oversight uses anonymized data and does not constitute clinical diagnosis.
• Fyxlife does not monitor emergency conditions or provide real-time clinical supervision.
• You must seek professional medical care for symptoms, concerns, or emergencies.

11. Termination

You may stop using the Services at any time.

Fyxlife may suspend or terminate access if:

• You violate these Terms
• Necessary for security, legal, or operational reasons

Where practical, Fyxlife will provide notice before termination.

12. Changes to These Terms

We may update the Terms from time to time. Continued use after updates constitutes acceptance.

13. Contact

Email: help@fyxlife.com